Privacy Policy
Last Updated: September 2026
Front Range Bio Research respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, create an account, place an order, contact us, or otherwise interact with our services.
By using this website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information you provide directly, including your name, email address, telephone number, billing and shipping address, account details, order information, and messages submitted through contact forms or customer support.
We may also automatically collect certain technical information when you use the website, such as your IP address, browser type, device information, operating system, referring pages, pages viewed, and general website interaction data.
Third-party payment providers may process payment information. Front Range Bio Research may not store complete payment card information directly.
2. How We Use Your Information
We may use collected information to:
- Process and fulfill orders
- Provide order confirmations and shipping updates
- Respond to customer service inquiries
- Maintain customer accounts
- Provide requested product or research documentation
- Improve website functionality and user experience
- Detect fraudulent or unauthorized activity
- Maintain business and transaction records
- Comply with applicable legal and regulatory requirements
- Send marketing communications where permitted and when appropriate consent has been obtained
3. Order and Transaction Information
When you place an order, we may retain information necessary to process the transaction, provide customer support, maintain financial records, address disputes, and comply with applicable legal obligations.
We may share order information with service providers involved in payment processing, shipping, fraud prevention, website operations, or other services necessary to complete the transaction.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand site usage, and improve performance.
Some third-party services used by the website may also place cookies or similar technologies according to their own privacy practices.
You may be able to manage or disable certain cookies through your browser settings. Disabling cookies may affect some website features.
5. Analytics
We may use analytics tools to better understand how visitors interact with our website. These services may collect information such as device type, browser information, approximate location, pages visited, referral source, and interaction patterns.
We generally use analytics information to improve website performance, navigation, and content.
6. How We Share Information
Front Range Bio Research does not sell personal information in exchange for monetary payment.
We may share information with trusted service providers when reasonably necessary to operate our business, including website hosting providers, payment processors, shipping carriers, analytics providers, customer support systems, fraud-prevention services, and professional advisers.
We may also disclose information when required by law, legal process, court order, government request, or when reasonably necessary to protect our rights, customers, business, or website.
7. Third-Party Services
Our website may use or link to third-party platforms and services. These third parties operate under their own terms and privacy policies.
Front Range Bio Research is not responsible for the privacy practices, security, or content of independently operated third-party websites or services.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, loss, misuse, or disclosure.
However, no internet transmission, electronic storage method, or security system can guarantee absolute security.
9. Data Retention
Personal information may be retained for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
10. Your Privacy Rights
Depending on where you live, applicable privacy laws may give you rights regarding your personal information, including the ability to request access, correction, deletion, or information about how certain data is used or disclosed.
Where legally applicable, you may also have the right to object to or restrict certain processing activities.
To submit a privacy-related request, contact us using the information provided below. We may need to verify your identity before completing certain requests.
11. Marketing Communications
If you receive promotional emails from Front Range Bio Research, you may unsubscribe using the link provided in the message or by contacting us.
We may still send transactional communications related to orders, account activity, security, or customer service when necessary.
12. Children’s Privacy
Our website and products are not directed toward children.
We do not knowingly collect personal information from individuals under the age required by applicable law to independently consent to data processing. If we become aware that such information has been collected improperly, we may take reasonable steps to delete it.
13. Research-Use Products
Products offered by Front Range Bio Research are intended strictly for laboratory research use only. We may use information collected during a transaction where reasonably necessary to verify orders, maintain appropriate business records, or address compliance-related concerns.
14. Business Transfers
If Front Range Bio Research is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, relevant information may be transferred as part of that transaction, subject to applicable privacy laws.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, or legal requirements.
We will post the revised version on this page with an updated effective date.