Last Updated: September 2026

Front Range Bio Research is committed to processing and shipping research materials with clear documentation, careful handling, and reliable order communication. This Shipping Policy explains how we process, dispatch, track, and manage orders after purchase.

Order Processing

We typically review and prepare orders within 1–2 business days after payment is confirmed. We process orders placed on weekends or recognized holidays on the next available business day.

Processing times may be extended during periods of high order volume, inventory verification, carrier delays, or circumstances outside our reasonable control.

Shipping Methods

Available shipping options and applicable charges are displayed at checkout. Delivery estimates begin after we process an order and transfer it to the shipping carrier.

Carrier delivery times are estimates and are not guaranteed unless specifically stated.

Shipping Conditions

We package products according to their listed storage and handling requirements. Where appropriate, we may use protective or temperature-conscious packaging to help maintain suitable transit conditions.

Customers should review the product-specific storage information upon delivery and store materials accordingly.

Order Tracking

When tracking is available, we will email shipping confirmation and tracking details to the email address associated with the order.

Tracking information may require additional time to update after the carrier receives the package.

Shipping Address

Customers must provide a complete and accurate shipping address at checkout. Front Range Bio Research is not responsible for delays, misdelivery, or additional charges resulting from incorrect or incomplete address information the customer provides.

If you need to correct an address, contact us as soon as possible, before the order is dispatched.

Delayed or Lost Shipments

Once we transfer a shipment to the carrier, delivery schedules may be affected by weather, transportation disruptions, operational delays, or other circumstances beyond our control.

If tracking shows no movement for an extended period or a shipment appears lost, please contact our support team so we can review the available carrier information.

Damaged Packages

If your package arrives visibly damaged, contact us promptly and provide:

• Your order number
• A description of the issue
• Clear photographs of the outer packaging
• Photographs of the affected product, if applicable

We review claims individually based on the available documentation and carrier information.

International Shipping

International shipping, where offered, is subject to destination-country laws, customs requirements, carrier restrictions, and import regulations.

The customer is responsible for confirming that the ordered materials may legally be imported into their jurisdiction and for any applicable customs duties, taxes, brokerage fees, or import charges.

Front Range Bio Research is not responsible for shipments delayed, refused, held, or confiscated by customs or regulatory authorities.

Research Use Only

All products supplied by Front Range Bio Research are intended strictly for laboratory research use only. They are not intended for human or veterinary use or consumption.